Vision Express Opticians At Tesco - Leeds - Seacroft Green Shopping Centre

I went here for my first eye test. The eye test itself was fine, although I do feel that the results could have been explained better. They were obviously short staffed and had to juggle customers, I put this down to a bad day. After the eye test it was time to choose some glasses, this was hurried and the feeling that I got was that I was encouraged to spend as much as possibble in as little time. None of the options such as varifocals, polarised, short ighted, what the numbers on the prescription meant etc were explained to me, I had to Google all of this when I got home. I was offered a second pair for half price, feeling rushed I said that I would return later in the week to choose the second pair. On my second visit I clearly explained that I was here to buy a second pair of glasses for half price. The sales assistant said that it might not be exactly half price but would be about half price, I questioned how and why this was, she was reluctant to answer definitively and suggested I choose some glasses. I spent time (again with the staff juggling customers) choosing glasses foolishly thinking that they were about half price as told. I can't remember the exact figures but my choice of around £150 was £110 or there abouts. I told them that this isn't half price and only then did they explain that the discount could not be greater than on the first pair. Frankly, I feel that they wasted my time in the hope that I would simply cave in. Obviously with no intention of returning ther I bought my glasses online and can see in them just as well as the ones that they sold me for 10 x the price.

Mozan and her colleagues are superb! I have had treatment for a macular hole which resulted in Uveitis. After a thorough check Mozan was happy to report that the infection hadn’t returned. My eyesight has remained the same ( I also have a cataract!) so that’s good. A very reassuring assessment and a very grateful patient. Thank you Mozan for your expertise and your kind caring manner.